Privacy Policy

MBD Automation Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data in a fair, lawful, and transparent way. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.mbdautomation.co.uk or contact us directly.

1. Information

We Collect
We may collect the following personal information when you use our contact form or communicate with us:

• Your name.
• Email address.
• Phone number.
• Any other information you choose to provide in your message.
We do not collect sensitive personal data through our website.

2. How We Use Your Information

We process your personal data only for purposes that are necessary, including to:

• Respond to your enquiries or requests.
• Provide information about our products or services.
• Maintain business records and comply with legal obligations.
We will not use your data for marketing purposes unless you have given us explicit consent.

3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Consent – where you have given clear permission for us to process your data.
• Legitimate interests – where processing is necessary for our business operations and does not override your rights.
• Legal obligation – where processing is required by law.

4. How We Store and Protect Your Data

Your personal information is stored securely on our systems. We apply appropriate technical and organisational measures to protect it from loss, misuse, unauthorised access, disclosure, or alteration.

We only keep your personal data for as long as it is necessary for the purposes for which it was collected or to comply with legal requirements.

Enquiry records are kept for up to 12 months unless a longer retention period is required for legal, contractual, or regulatory reasons. After this period, your personal data will be securely deleted or anonymised.

5. Sharing Your Information

We do not sell your personal data to third parties. We may share your information with:

• Trusted service providers who help us operate our business and maintain our website.
• Regulators or legal authorities if required by law.
All third parties we work with are required to respect your privacy and comply with UK data protection laws.

6. Your Rights

Under UK GDPR, you have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to correct any inaccurate information.
• Request deletion of your personal data.
• Withdraw consent (where processing is based on consent).
• Object to or restrict processing of your data in certain circumstances.
To exercise your rights, please contact us using the details below.

7. Cookies

At present, our website does not set any cookies. If this changes in the future, we will update this policy and provide the necessary information and options for managing cookie preferences.

8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in the law or our business practices. Any updates will be posted on this page with a revised “last updated” date.

9. International Data Transfers

We do not transfer your personal data outside the United Kingdom. If this changes in the future, we will update this Privacy Policy and ensure that appropriate safeguards are in place in line with UK data protection laws.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

MBD Automation Ltd
Unit 18A, Lake Enterprise Park
Bergen Way, Hull, HU7 0YQ
United Kingdom

Tel: +44 1482 738450
Email: info@mbdautomation.co.uk

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact them at www.ico.org.uk or by calling 0303 123 1113.